You have your password but not your authenticatorSign in with your password, then choose Recovery code at the second step and use one of the codes you saved. Each code works once, and the session it gives you can restore a sign-in method and end sessions — nothing else — until a factor is enrolled again.
You have lost your recovery codes and your email addressThere is no self-service route out of this, and LandmanIQ cannot open a recovery case from this screen yet. Support cannot remove a second factor on request — that is the point of the factor — so recovery has to be a reviewed case, and that review is not built.
Warning: Recovery cases are not available yet
Opening a reviewed recovery case is designed but not built. Until it is, the two routes above are the only ones that work, and nobody at LandmanIQ can bypass them for you.
